East Scarborough Storefront

The Storefront’s theory of change has evolved into a practical Playbook. As a Manager, Carolyn Saenz-Esterhuyse uses the Playbook in her daily work. “So if staff ask, why are we doing this?, we can say: if it aligns, we make it work. If it doesn’t fit with our purpose, even if it’s a good idea, we don’t move it forward.”